Service Reviews For Sport Clips Haircuts of Austin - Southpark Meadows

1 rating

I signed in online. Waited a little over an hour before I was next up. Not a big issue, knew it was gonna be a wait thats why I got on the list. I arrived and Jasmine told me to sign in. I put my phone number in and sat down. At this point the screen said on deck. After about fifteen minutes jasmine was done and took another person. I was confused but figured that person had just requested her. After the second person at put my number in again to verify it had me checked in but now there were two Juan P. on the screen. After two more customers I asked what was going on. The girl told me that it did t show me in store and told me I was the next person up. At this point I had been in the store for an hour and fifteen minutes. Jasmine finished with the next customer and called another person up. I told her that I wanted to be taken off the list cause I've lost almost three hours. Both of the girls cutting took two customers even though they new what was happening which is unacceptable. No one has three hours to waist. I wasn't even given so much as a proper apology. They just made it out to be my fault. Even though Jasmine saw me come in and log on, saw that my name was on the screen twice and verified I had put in the right number.

1 rating

4/12/18 6:06pm First time HERE I walk in, check in, I select a stylist. Diana seems very popular, good wait time about 50 minute wait, so I select her. I go run some errands at the adjacent store’s and then come back and sit down and wait. 7:00pm rolls around and my name is at the top of the list and it appears that I am next. Needless to say I am NOT. I’m pretty chill in situations like this and understanding but now I see that I am continuously being passed up. All the while my name is at the top of the list. 7:35 ish they pull back someone who came in way after me and was called earlier but refused because he wanted a specific stylist so it was changed so he waited, then was called by the stylist. NOW I had ENOUGH! I got up waited at the login desk for someone to attend me and one stylist did so, I thanked them ALL FOR NOTHING! I gave her the time I signed in and she said to me that I was not chosen because “I REQUESTED A STYLIST” what a bunch of BS! My go to location is in San Marcos, and I’ll never be back to this location! Again...THANKS FOR NOTHING!

Rated 1.0 out of 5.0 based on 2 Client reviews

1
Juan P. | March 4, 2022 Service

"I signed in online. Waited a little over an hour before I was next up. Not a big issue, knew it was "

1
IMELDO Solache. | April 12, 2018 Service

"4/12/18 6:06pm First time HERE I walk in, check in, I select a stylist. Diana seems very popular, go"